Walmart Accused Of Collecting Customers’ Voiceprints

Aug 11, 2026 - 15:30
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Walmart Accused Of Collecting Customers’ Voiceprints

A group of Walmart customers alleged the retail giant broke the Illinois biometric privacy law by purportedly recording voiceprints via phone calls to the store. According to the class action complaint: Unbeknownst to consumers, such as Plaintiffs and Class Members, however, when consumers call into a Walmart customer service line, Walmart creates a voice print […]

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